KPN
- Highest score based on the Keuze.nl customer satisfaction survey
- Consistently scores well across all categories of the survey
- High score for contact options
- The KPN TV+ app is rated very highly
The Best Internet Providers of 2025
In Keuze.nl’s survey of the best providers, we distinguished between three categories: customer satisfaction, lowest price, and bundle discounts. The top-scoring providers in each category are listed below.
Check out the winner of:
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2
Ziggo
- High scores for ease of installation, satisfaction, and the TV app
- Customers rate Ziggo overwhelmingly positively
- Mixed reviews regarding connection quality
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3
Budget Thuis
- Rank best in customer satisfaction among budget providers
- Regular winner of other customer surveys
- Benefits of the KPN TV+ app
- Fewer contact options and longer wait times
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Want to know how this ranking was determined? Read the study on the best internet provider here.
Research on the best home internet provider
In addition to existing panel surveys, Keuze.nl conducts annual supplementary research into what matters most to you as a consumer. This includes low prices and the option to bundle internet with your mobile plan. This research provides an honest picture of what makes an internet provider the best choice. We base this on:
- Our years of knowledge and experience in the internet market
- Our close contact with both providers and consumers
Every year, we present the Best Choice Award to the winners. Want to know more about how we do this? Read the study on the best internet provider.
Which provider is best for you?
Our research gives you an idea of who the best provider is. But always compare options for your specific situation to make the best and most affordable choice.
- Check your ZIP code for available providers
- Indicate your preferences, such as speed and bundle discounts
- Choose from the top 3 based on price and quality
Best Internet Service Provider for Customer Satisfaction
The best internet provider based on customer satisfaction is KPN, followed by Ziggo and Budget Internet (formerly Budget Alles in 1).
KPN is the only provider to score well on our five customer criteria, including review scores and high ratings in other independent customer surveys. Customers particularly appreciate the phone help desk, the excellent service in stores, and the technicians’ expertise. In addition, customers are also very positive about the KPN TV+ app.
Within this category, the difference between KPN, Ziggo, and Budget Internet is very small. Budget Internet scores best on customer satisfaction among budget providers.
Best and cheapest internet provider
The best and cheapest internet provider is Odido, followed by Solcon in second place and KPN in third place.
Odido emerges from the study as the cheapest provider with consistently the lowest price. With Odido, you can often take advantage of a good discount offer when you become a customer. Moreover, even if you’ve been a customer for more than a year, you still pay a low price. That’s why Odido is the clear winner in the “lowest price” category.
Best provider with bundle deals
The best internet provider offering bundle discounts is Odido. Odido beats out KPN and Ziggo, which rank second and third.
Odido offers the most direct discount on your bill. If you bundle an Odido internet plan with your Odido or Ben mobile plan, you’ll see this discount reflected on both bills. This benefit is especially attractive for an average family.
If you’d rather take advantage of extras, such as a free TV package or discounts on outings, then KPN and Ziggo are a better choice.
Best fiber-optic provider
KPN not only ranks at the top in each of the three categories. Are you looking for the best fiber-optic provider? KPN is a great choice for that, too.
Read the full study on the best internet provider of 2024 here.